Frequently Asked Questions

Everything you need to know about your Trapstar London order.

How long does shipping take?

Standard UK delivery typically takes 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days depending on customs processing.

Can I return or exchange my items?

Yes, we accept returns within 14 days of delivery. Items must be in their original, unworn condition with all tags attached. Please note that limited edition drops may have specific return policies.

How do I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How do I know if an item is authentic?

All authentic Trapstar London products are sold exclusively through our official website and authorized premium retailers. Many of our items feature specific security tags and QR codes for verification.

What should I do if an item is out of stock?

Due to high demand, many of our collections sell out quickly. We recommend signing up for our newsletter and following our social media channels for restock alerts and new drop announcements.